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AS DelfinGroup expands the range of consumer financing services for Banknote and VIZIA brands

Latvian financial service company AS DelfinGroup has improved consumer loans offered by non-bank lending companies VIZIA and Banknote - the maximum amount of the loan has been increased to 7,000 euros and the repayment term extended up to seven years. This step was taken in response to changes in customer needs and is part of the Group's product and customer service development plan, which aims to take AS DelfinGroup to a leading position in the field of retail lending of the domestic financial sector.

 

Chairman of the AS DelfinGroup Management Board Didzis Ādmīdiņš: “As the well-being of people improves, the demand for loans of larger amounts increases. We have enhanced the consumer loan of VIZIA and Banknote by increasing the available amount which will provide customers with a solution for their needs. We listen to our customers, we know their wishes and habits, particularly the habits of how they use our services, and we continue to improve convenience of obtaining and using loans by constantly upgrading the availability of services.”

 

Opportunity for bigger goals

 

AS DelfinGroup has improved its offering for customers, who need a larger amount of money to achieve their goals, by increasing the amount of consumer loans to 7,000 euros and extending the repayment term up to 7 years. Traditionally, customers take consumer loans to fulfil important plans, for example, almost a third of customers use them for home repairs, many use them to buy or repair a car, or buy electrical appliances. A large proportion of customers use the loan to combine several current credit liabilities. Access to a larger amount will open up more opportunities for customers to achieve their goals.

 

Financial solutions for various needs

 

AS DelfinGroup has developed a number of services so that each customer can receive the most suitable solution for their needs and specific situation. Under VIZIA and Banknote brands the company offers consumer loans for bigger plans, while VIZIA credit line is available to fund any daily or unforeseen expenses and the customer only pays for the loan actually used. Banknote pawn shop network provides customers with pawn loans or loans against collateral, a loan tailored for people of retirement age, plus it offers a new service in the Latvian market - Banknote for Purchases, which provides an opportunity to conveniently purchase goods or pay for services in online store or any store by submitting an invoice to Banknote via e-mail or WhatsApp, or on website. After assessing creditworthiness and signing the agreement, Banknote pays the invoice on behalf of the customer and the customer can repay the loan within 6 to 36 months. AS DelfinGroup is consistently developing its loan product portfolio so that each customer can receive the most suitable solution for themselves and the specific situation.

 

Development of remote access to financial services

 

Already now, a very-well developed availability of financial services of the company to various groups of Latvian customers provides different and convenient opportunities for remote financial transactions, and customers tend to use them actively. For example, this year, 95% of loan applications for the amount over 5,000 euros were submitted using one of the remote application options.

 

Customers have several options to apply for a loan and administer it remotely: using the websites vizia.lv and banknote.lv, by contacting customer service specialists or with the help of the Banknote application. It should be noted that the mobile application Banknote for financial transactions developed by AS DelfinGroup programmers is becoming more and more popular, which allows users to receive a consumer loan digitally, keep track of current cash flow and the fulfilment of contractual obligations, as well as make payments via the Internet bank, view information about all their current payments and contracts, as well as other functions.

 

About AS DelfinGroup

 

AS DelfinGroup is a licenced technology-based financial services company that was established in 2009 and operates under the brand names Banknote and VIZIA. The company continuously develops and offers consumer and pawn loans, loans developed for senior citizens, Buy now pay later loans (BNPL loans), as well as sale of pre-owned goods both online and at more than 90 branches across Latvia. On average, 35,000 thousand loans are issued every month and serviced by the professional team of more than 270 AS DelfinGroup employees. The company has a total of over 400,000 registered customers. Since 2014, AS DelfinGroup has been known on the Nasdaq Riga Stock Exchange as a bond issuer and since 2021 as a share issuer on the Baltic Main List. The company’s IPO in 2021 attracted almost 6000 new shareholders. The company regularly pays dividends to its shareholders. In 2020, the company's net loan portfolio grew to EUR 34.6 million, while its EBITDA reached EUR 9.3 million, with profits before income tax for dividends EUR 4.65 million. The company’s sustainability is based on focused corporate governance, fintech innovation, responsible lending, financial inclusion and facilitating the circular economy. The company has been profitable every year since 2010.

 

For further information, please contact:
Aldis Umblejs,
AS DelfinGroup Chief Financial Officer
Phone: +371 26189988
E-mail: IR@delfingroup.lv

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